Skip to main content

ChildAware

We collaborated with ChildAware to build a robust compliance system that organisations can use to minimise the risk of child abuse occurring.

IndustryEducation
ServicesDiscovery, User Experience, Design, Development

Rich Text Editor

The Royal Commission into Institutional Responses to Child Sexual Abuse was established in response to allegations of sexual abuse of children across many Australian organisations. The enquiry lasted five years and highlighted how organisations have failed to keep children and young people safe in their care. To reduce the incidence of child abuse, the Royal Commission proposed 10 Child Safe Standards that all organisations should adhere to.

With the Child Safe Standards coming into effect in July 2022, the founder of ChildAware approached Bravo with a clear vision. She wanted to help organisations make sure they have the right people and the right processes in place, making organisations safe for children.

We’re proud to have been a part of this critical project, designing and developing a custom software system that assists child-related organisations in complying with the Child Safe Standards.

*Please note, the visual designs for our ChildAware case study have undergone a simplification process to ensure the safeguarding of our client's intellectural property.

Images

Our Solution

We created a bespoke end-to-end compliance solution that can be used by organisations, families and individuals to minimise the risk of child abuse occurring.

  1. End-to-end compliance

    We created a bespoke end-to-end compliance solution that can be used by organisations, families and individuals to minimise the risk of child abuse occurring.

  2. Registrations and payments

    A functional accounts-based website to facilitate registrations and payments, and for registered users (Organisation Admins, Staff, Parents and Children) to perform all required tasks.

  3. User access and permissions

    Differing levels of user access and permissions, with the Super Admin having the full range of capabilities within the system.

  4. CMS

    Content-managed solution using Umbraco CMS.

  5. State-based

    Hard-coded Child Safe Standards that vary from state to state as required by law.

  6. Record-keeping

    Ability for organisations to ‘log an action’ against a Child Safe Standard to record compliance.

  7. HR & Onboarding

    An HR & Onboarding section for organisations to log identification documents, police checks and Working with Children checks against staff members

  8. Policies & Templates

    A Policies & Templates section for creating, sharing and signing policies

  9. Complaints process

    A robust complaints process that gives a level of control over who receives the complaint

  10. Audit tool

    An audit tool to generate audit reports that can be used to check compliance

  11. Stripe integration

    Monthly/annual subscription services for organisations via Stripe payment platform

Images

Outcomes

Our partnership with ChildAware has resulted in a powerful, important compliance system that is capable of having a real impact on the safety of children within organisations.

Our thoughtfully designed, technically strong solution drives organisational compliance with the Child Safe Standards and keeps organisations moving in the right direction. It propels cultural change by making child safety part of an organisation’s daily thinking. And it empowers children and parents with a voice through a robust and secure complaints process.

ChildAware has recently launched and we’re confident that many organisations will deeply align with its vision. We look forward to seeing the positive impact that this bespoke solution will have.

Images

Application

Discovery

  • Digital Strategy
  • Stakeholder Facilitation
  • Compliance Requirements Mapping
  • User Role Definition
  • Requirements Definition
  • Technical Discovery

Design

  • Information Architecture
  • User Journey Mapping
  • UX Prototyping
  • Visual Design

Development

  • Front-end Web Development
  • Back-end Application Development
  • Umbraco CMS
  • User Authentication & Permissions
  • Stripe Subscription Integration
  • Quality Assurance & Testing

Next Case Study

Australian Brandenburg Orchestra